Privacy Policy
Spark For Training & Development (“Spark”, “we”, “us”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your data when you visit our website or enroll in one of our programmes.
1. Information We Collect
We may collect the following information when you interact with us:
- Contact details such as your name, email address, phone number and country of residence
- Enrollment information, including the programme you apply for and your educational background
- Payment details necessary to process your programme fees (handled securely; we do not store full card numbers)
- Communications you send us, such as enquiries submitted via forms, WhatsApp or email
- Basic technical data (such as browser type and pages visited) collected automatically when you use our website
2. How We Use Your Information
We use your information to:
- Process your enrollment and manage your learning experience
- Communicate with you about your programme, payments, and progress
- Coordinate certification and examination records with Cambridge International College
- Respond to enquiries and provide customer support
- Improve our website and the services we offer
3. Sharing of Information
We do not sell your personal information. We may share limited information with:
- Cambridge International College, where necessary to register you for examinations and issue certification
- Payment processors, solely to complete transactions securely
- Service providers who support our operations (such as email or website hosting), under confidentiality obligations
- Authorities, where required by law
4. Cookies
Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our site. You can control or disable cookies through your browser settings, though some site features may not function correctly without them.
5. Data Retention
We retain your personal information for as long as necessary to deliver your programme, maintain programme records, and meet legal or regulatory obligations. Enrollment and certification records may be kept for an extended period to allow verification of your certification in the future.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information, or to object to certain uses of it. To exercise any of these rights, please contact us using the details below.
8. Children’s Privacy
Our programmes and website are intended for adult learners. We do not knowingly collect personal information from children under the age of 16.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. The version published on this page at any given time governs how we handle your information going forward.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at info@spark-eg.com.